{"id":1116,"date":"2022-08-04T10:33:36","date_gmt":"2022-08-04T01:33:36","guid":{"rendered":"https:\/\/www.nissen.biz\/support\/?p=1116"},"modified":"2024-07-23T17:01:14","modified_gmt":"2024-07-23T08:01:14","slug":"02callcenter_-response_rate","status":"publish","type":"post","link":"https:\/\/os3-282-30781.vs.sakura.ne.jp\/support\/02callcenter_-response_rate\/","title":{"rendered":"\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u5fdc\u7b54\u7387\u3092\u4e0a\u3052\u308b\u65b9\u6cd5\u3002\u8a08\u7b97\u65b9\u6cd5\u3084\u76ee\u6a19\u76ee\u5b89\u3001\u6539\u5584\u7b56\u3092\u8a73\u3057\u304f\u89e3\u8aac"},"content":{"rendered":"<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.nissen.biz\/support\/wp-content\/uploads\/2022\/08\/1-11.jpg\" alt=\"\" width=\"602\" height=\"401\" class=\"aligncenter\" \/><\/p>\n<p><span style=\"font-weight: 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href=\"https:\/\/www.nissen.biz\/casestudy\/3469\/\">\u304a\u5ba2\u69d8\u306e\u58f0\u306f\u3053\u3061\u3089<\/a><\/strong><\/span><\/p>\n<h2><span style=\"font-weight: 400;\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u5fdc\u7b54\u7387\u3068\u306f\uff1f<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">\u5fdc\u7b54\u7387\u3068\u306f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u304b\u304b\u3063\u3066\u304d\u305f\u96fb\u8a71\u306b\u5bfe\u3057\u3066\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u5fdc\u7b54\u3067\u304d\u305f\u5272\u5408\u306e\u3053\u3068\u3067\u3059\u3002\u8a00\u8449\u3092\u63db\u3048\u308c\u3070\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u4e00\u5927\u547d\u984c\u3067\u3042\u308b\u300c\u3064\u306a\u304c\u308a\u3084\u3059\u3055\u300d\u3092\u793a\u3059\u6307\u6a19\u3068\u3082\u3044\u3048\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 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href=\"https:\/\/nissen.biz\/cs\/customer02\/\"><span>\u8a73\u3057\u304f\u306f\u3053\u3061\u3089<\/span><\/a><\/strong><\/p>\n<h2><span style=\"font-weight: 400;\">\u9069\u6b63\u306a\u5fdc\u7b54\u7387\u306e\u76ee\u5b89\u30fb\u76ee\u6a19\u306f\u3069\u308c\u304f\u3089\u3044\uff1f<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u9069\u6b63\u306a\u5fdc\u7b54\u7387\u3068\u3044\u3046\u306e\u306f\u3001\u696d\u614b\u306b\u3088\u3063\u3066\u7570\u306a\u308a\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 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400;\">\u305d\u306e\u4e00\u65b9\u3001\u4e00\u822c\u7684\u306a\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u5834\u5408\u306f\u3001\u305d\u3053\u307e\u3067\u9ad8\u3044\u6c34\u6e96\u3092\u7dad\u6301\u3059\u308b\u306b\u306f\u30b3\u30b9\u30c8\u304c\u304b\u304b\u308a\u3059\u304e\u308b\u305f\u3081\u3001\u5fdc\u7b54\u7387\u306e\u76ee\u6a19\u309290%\u4ee5\u4e0a\u306b\u8a2d\u5b9a\u3057\u3066\u3044\u308b\u3068\u3053\u308d\u304c\u591a\u3044\u3067\u3059\u3002\u901a\u8ca9\u306e\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u5834\u5408\u308285%\uff5e95%\u304c\u591a\u304f\u3001\u3084\u306f\u308a90%\u306e\u5fdc\u7b54\u7387\u304c\u5927\u534a\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u5fdc\u7b54\u7387\u304c\u9ad8\u3044\u306b\u8d8a\u3057\u305f\u3053\u3068\u306f\u3042\u308a\u307e\u305b\u3093\u304c\u3001\u9ad8\u6c34\u6e96\u3092\u7dad\u6301\u3059\u308b\u306b\u306f\u76f8\u5fdc\u306e\u30b3\u30b9\u30c8\u304c\u304b\u304b\u308a\u307e\u3059\u3002\u653e\u68c4\u547c\u306b\u3088\u3063\u3066\u751f\u3058\u308b\u30ea\u30b9\u30af\u3068\u5fdc\u7b54\u7387\u7dad\u6301\u306b\u5fc5\u8981\u306a\u30b3\u30b9\u30c8\u3092\u5929\u79e4\u306b\u304b\u3051\u3001\u3088\u308a\u640d\u5931\u306e\u5c11\u306a\u3044\u30d0\u30e9\u30f3\u30b9\u306b\u53ce\u3081\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u6570\u767e\u4eba\u898f\u6a21\u306e\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u5fdc\u7b54\u7387\u30921%\u4e0a\u3052\u308b\u306b\u306f\u3001\u65b0\u898f\u30671\u4eba\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3092\u8ffd\u52a0\u3059\u308b\u5fc5\u8981\u304c\u3042\u308b\u3068\u8a00\u308f\u308c\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u3001\u305f\u3060\u9ad8\u3044\u6570\u5024\u76ee\u6a19\u3092\u63b2\u3052\u308b\u306e\u3067\u306f\u306a\u304f\u3001\u81ea\u793e\u306e\u76ee\u6307\u3059\u30b5\u30fc\u30d3\u30b9\u5185\u5bb9\u3068\u4e88\u7b97\u306b\u5fdc\u3058\u305f\u76ee\u6a19\u3092\u8a2d\u5b9a\u3059\u308b\u3079\u304d\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u5177\u4f53\u7684\u306a\u5fdc\u7b54\u7387\u3068\u3001\u305d\u308c\u305e\u308c\u304c\u8868\u3059\u72b6\u6cc1\u306f\u4ee5\u4e0b\u306e\u8868\u306e\u901a\u308a\u3067\u3059\u3002<\/span><\/p>\n<p><strong>\u4f4e\u30b3\u30b9\u30c8<\/strong><strong>\u00d7<\/strong><strong>\u9ad8\u54c1\u8cea\u306e\u30cb\u30c3\u30bb\u30f3\u306e\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u652f\u63f4\u306b\u3064\u3044\u3066\u3001<\/strong><strong><a href=\"https:\/\/nissen.biz\/cs\/customer02\/\"><span>\u8a73\u3057\u304f\u306f\u3053\u3061\u3089<\/span><\/a><\/strong><\/p>\n<table style=\"border-style: solid;\">\n<tbody>\n<tr>\n<td style=\"background-color: #6176b6;\"><strong><span style=\"color: #ffffff;\">\u5fdc\u7b54\u7387<\/span><\/strong><\/td>\n<td style=\"background-color: #6176b6;\"><strong><span style=\"color: #ffffff;\">\u5177\u4f53\u7684\u72b6\u6cc1<\/span><\/strong><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">90%\u4ee5\u4e0a<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u5165\u96fb\u304c\u96c6\u4e2d\u3059\u308b\u30d4\u30fc\u30af\u30bf\u30a4\u30e0\u306b\u306f\u591a\u5c11\u306e\u53d6\u308a\u3053\u307c\u3057\u304c\u3042\u308b\u3082\u306e\u306e\u3001\u307b\u3068\u3093\u3069\u306e\u5165\u96fb\u306b\u5bfe\u5fdc\u3067\u304d\u3066\u3044\u308b\u72b6\u614b\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u3064\u306a\u304c\u308a\u3084\u3059\u3044\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3068\u3057\u3066\u3001\u9ad8\u3044\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u7dad\u6301\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">80%\u4ee5\u4e0a90%\u672a\u6e80<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u30d4\u30fc\u30af\u30bf\u30a4\u30e0\u4ee5\u5916\u3067\u306e\u53d6\u308a\u3053\u307c\u3057\u304c\u5897\u3048\u3001\u304a\u5ba2\u69d8\u3092\u5f85\u305f\u305b\u308b\u3053\u3068\u304c\u591a\u304f\u306a\u308a\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u96fb\u8a71\u304c\u3064\u306a\u304c\u308a\u306b\u304f\u3044\u3053\u3068\u306b\u5bfe\u3059\u308b\u30af\u30ec\u30fc\u30e0\u3082\u51fa\u3066\u304f\u308b\u305f\u3081\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u4eba\u54e1\u4e0d\u8db3\u3084\u30b9\u30ad\u30eb\u4e0d\u8db3\u306a\u3069\u3001\u539f\u56e0\u3092\u660e\u3089\u304b\u306b\u3057\u3066\u9069\u5207\u306a\u5bfe\u7b56\u3092\u53d6\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">70%\u4ee5\u4e0a80%\u672a\u6e80<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u3072\u3063\u304d\u308a\u306a\u3057\u306b\u5165\u96fb\u3057\u3066\u3044\u3066\u3001\u96fb\u8a71\u304c\u9cf4\u308a\u3084\u307e\u306a\u3044\u72b6\u614b\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u304a\u5ba2\u69d8\u306e\u5f85\u3061\u6642\u9593\u304c\u9577\u5f15\u304f\u3053\u3068\u3067\u30af\u30ec\u30fc\u30e0\u306e\u6570\u304c\u5897\u3057\u3001\u305d\u308c\u306b\u5bfe\u51e6\u3059\u308b\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u30b9\u30c8\u30ec\u30b9\u3082\u5897\u3057\u3066\u3057\u307e\u3044\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u4f4e\u4e0b\u306e\u307f\u306a\u3089\u305a\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u58eb\u6c17\u4f4e\u4e0b\u3084\u96e2\u8077\u7387\u4e0a\u6607\u306b\u3082\u3064\u306a\u304c\u308b\u305f\u3081\u3001\u306a\u308b\u3079\u304f\u65e9\u304f\u5bfe\u7b56\u3092\u53d6\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">70%\u672a\u6e80<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u96fb\u8a71\u304c\u8457\u3057\u304f\u3064\u306a\u304c\u308a\u306b\u304f\u304f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u304c\u56de\u3063\u3066\u3044\u306a\u3044\u72b6\u614b\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u304a\u5ba2\u69d8\u309210\u5206\u4ee5\u4e0a\u5f85\u305f\u305b\u3066\u3057\u307e\u3046\u3053\u3068\u3082\u591a\u304f\u3001\u6e80\u8db3\u5ea6\u304c\u5927\u304d\u304f\u4f4e\u4e0b\u3057\u3001\u7af6\u5408\u4ed6\u793e\u3078\u306e\u4e57\u308a\u63db\u3048\u306a\u3069\u306e\u6a5f\u4f1a\u640d\u5931\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u307e\u305f\u3001\u30af\u30ec\u30fc\u30e0\u5bfe\u5fdc\u304c\u5e38\u614b\u5316\u3059\u308b\u3053\u3068\u3067\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3060\u3051\u3067\u306f\u5bfe\u51e6\u3057\u5207\u308c\u306a\u3044\u6848\u4ef6\u304c\u5897\u3048\u3001SV\u3084\u7ba1\u7406\u8005\u306b\u3088\u308b\u4e8c\u6b21\u5bfe\u5fdc\u304c\u5fc5\u8981\u306b\u306a\u3063\u3066\u304d\u307e\u3059\u3002\u81f3\u6025\u5bfe\u7b56\u304c\u5fc5\u8981\u3067\u3059\u3002<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<div class=\"keni-link-card_wrap\"><blockquote class=\"keni-link-card\"><div class=\"keni-link-card_thumb\"><a href=\"https:\/\/www.nissen.biz\/casestudy\/3469\/\"><img decoding=\"async\" src=\"https:\/\/www.nissen.biz\/support\/wp-content\/uploads\/2022\/08\/1-21.jpg\" width=\"150\" alt=\"\" loading=\"lazy\"><\/a><\/div><div class=\"keni-link-card_title\"><a href=\"https:\/\/www.nissen.biz\/casestudy\/3469\/\">\u3010\u5c0e\u5165\u4e8b\u4f8b\u3011\u5fdc\u7b54\u738790%\u4ee5\u4e0a\u78ba\u4fdd\u3001\u54c1\u8cea\u62c5\u4fdd\u3001\u30b3\u30b9\u30c8\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u9ad8\/\u304a\u5ba2\u69d8\u306e\u58f0<\/a><\/div><div class=\"keni-link-card_url\"><cite><a href=\"https:\/\/www.nissen.biz\/casestudy\/3469\/\">https:\/\/www.nissen.biz\/casestudy\/3469\/<\/a><\/cite><\/div><div class=\"keni-link-card_desc\">\u30cb\u30c3\u30bb\u30f3LINX\u304c\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u3067\u3054\u652f\u63f4\u3057\u3066\u3044\u308b\u682a\u5f0f\u4f1a\u793e\u30bd\u30fc\u30b7\u30e3\u30eb\u30c6\u30c3\u30af\u69d8\u3078\u3001\u5f0a\u793e\u3068\u306e\u53d6\u7d44\u306b\u3088\u308b\u6210\u679c\u3092\u7387\u76f4\u306b\u4f3a\u3044\u307e\u3057\u305f\u3002<\/div><\/blockquote><\/div>\n<h2><span style=\"font-weight: 400;\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u5fdc\u7b54\u7387\u3092\u4e0a\u3052\u308b\u306b\u306f\uff1f<\/span><\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.nissen.biz\/support\/wp-content\/uploads\/2022\/08\/1-21.jpg\" alt=\"\" class=\"aligncenter\" width=\"627\" height=\"376\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">\u3053\u3053\u3067\u306f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u5fdc\u7b54\u7387\u3092\u4e0a\u3052\u308b\u305f\u3081\u306e\u6539\u5584\u7b56\u30926\u3064\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/span><span style=\"font-size: 16px;\"><\/span><\/p>\n<h3><span style=\"font-weight: 400;\">\u6539\u5584\u7b56\u2460\uff1a \u5bfe\u5fdc\u53ef\u80fd\u306a\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u6570\u3092\u5897\u3084\u3059\uff08\u30de\u30eb\u30c1\u30b9\u30ad\u30eb\uff09<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\u5fdc\u7b54\u7387\u304c\u4f4e\u3044\u3068\u3044\u3046\u306e\u306f\u3001\u5165\u96fb\u6570\u304c\u5bfe\u5fdc\u53ef\u80fd\u306a\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u6570\u3092\u4e0a\u56de\u3063\u3066\u3044\u308b\u72b6\u614b\u3067\u3059\u3002\u5358\u7d14\u306b\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u6570\u81ea\u4f53\u304c\u4e0d\u8db3\u3057\u3066\u3044\u308b\u3053\u3068\u3082\u3042\u308a\u307e\u3059\u304c\u3001\u4f11\u61a9\u306a\u3069\u3067\u96e2\u5e2d\u3057\u3066\u3044\u305f\u308a\u3001\u96fb\u8a71\u5bfe\u5fdc\u306e\u5f8c\u51e6\u7406\u306b\u6642\u9593\u304c\u304b\u304b\u3063\u3066\u3044\u305f\u308a\u3059\u308b\u3053\u3068\u3067\u3001\u5bfe\u5fdc\u53ef\u80fd\u306a\u4eba\u54e1\u304c\u4e00\u6642\u7684\u306b\u6e1b\u3063\u3066\u3057\u307e\u3063\u3066\u3044\u308b\u53ef\u80fd\u6027\u3082\u3042\u308a\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u3001\u5fdc\u7b54\u7387\u304c\u7279\u306b\u4e0b\u304c\u3063\u3066\u3044\u308b\u6642\u9593\u5e2f\u3092\u898b\u6975\u3081\u3001\u305d\u306e\u539f\u56e0\u3092\u660e\u3089\u304b\u306b\u3057\u307e\u3057\u3087\u3046\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u305f\u3068\u3048\u3070\u3001\u4f11\u61a9\u3067\u306e\u96e2\u5e2d\u304c\u591a\u3044\u6642\u9593\u5e2f\u306b\u5fdc\u7b54\u7387\u304c\u4e0b\u304c\u3063\u3066\u3044\u308b\u3088\u3046\u3067\u3042\u308c\u3070\u3001\u4f11\u61a9\u6642\u9593\u3092\u305a\u3089\u3059\u3053\u3068\u3067\u4eba\u54e1\u3092\u78ba\u4fdd\u3057\u307e\u3057\u3087\u3046\u3002\u307e\u305f\u3001\u5f8c\u51e6\u7406\u306b\u6642\u9593\u304c\u304b\u304b\u3063\u3066\u3044\u308b\u5834\u5408\u306f\u3001\u5f8c\u51e6\u7406\u3092\u4e00\u6642\u4e2d\u65ad\u3057\u3066\u5165\u96fb\u306b\u5bfe\u5fdc\u3067\u304d\u308b\u3088\u3046\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u30de\u30eb\u30c1\u30b9\u30ad\u30eb\u3092\u5411\u4e0a\u3059\u308b\u305f\u3081\u306e\u6307\u5c0e\u3092\u884c\u3044\u307e\u3057\u3087\u3046\u3002<\/span><\/p>\n<h3><span style=\"font-weight: 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400;\">\u307e\u305f\u3001\u5f8c\u51e6\u7406\u306b\u6642\u9593\u304c\u304b\u304b\u3063\u3066\u3044\u308b\u5834\u5408\u306f\u3001\u500b\u3005\u306e\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u5165\u529b\u30b9\u30ad\u30eb\u5411\u4e0a\u306e\u305f\u3081\u306e\u7814\u4fee\u3092\u884c\u3063\u305f\u308a\u3001\u30b5\u30dd\u30fc\u30c8\u30b7\u30b9\u30c6\u30e0\u3092\u5c0e\u5165\u3057\u305f\u308a\u3059\u308b\u3068\u52b9\u679c\u7684\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u305d\u3057\u3066\u3001\u4f3c\u305f\u3088\u3046\u306a\u554f\u3044\u5408\u308f\u305b\u304c\u591a\u304f\u3066\u5bfe\u5fdc\u3057\u5207\u308c\u306a\u3044\u5834\u5408\u306f\u3001\u9867\u5ba2\u5411\u3051FAQ\u3092\u5f37\u5316\u3059\u308b\u3053\u3068\u3067\u3001\u5165\u96fb\u81ea\u4f53\u3092\u5c11\u306a\u304f\u3059\u308b\u3053\u3068\u304c\u671f\u5f85\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">\u00a0\u6539\u5584\u7b56\u2462\uff1a\u5165\u96fb\u4e88\u6e2c\u306e\u7cbe\u5ea6\u3092\u9ad8\u3081\u308b<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3078\u306e\u5165\u96fb\u306f\u3001\u5f53\u7136\u306a\u304c\u3089\u5e38\u306b\u4e00\u5b9a\u306a\u308f\u3051\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u65b0\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u30ea\u30ea\u30fc\u30b9\u306a\u3069\u3001\u81ea\u793e\u306e\u53d6\u308a\u7d44\u307f\u306b\u95a2\u9023\u3057\u3066\u5165\u96fb\u304c\u5897\u3048\u308b\u3053\u3068\u3082\u3042\u308c\u3070\u3001\u6642\u9593\u5e2f\u3084\u66dc\u65e5\u3001\u5b63\u7bc0\u3084\u30a4\u30d9\u30f3\u30c8\u306a\u3069\u3001\u5916\u7684\u8981\u56e0\u3067\u5165\u96fb\u304c\u5897\u3048\u308b\u3053\u3068\u3082\u3042\u308a\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u5fdc\u7b54\u7387\u3092\u4e0a\u3052\u308b\u305f\u3081\u306b\u306f\u3001\u7a81\u767a\u7684\u306a\u5165\u96fb\u306e\u5897\u52a0\u306b\u5bfe\u5fdc\u3059\u308b\u305f\u3081\u3001\u5165\u96fb\u4e88\u6e2c\u306e\u7cbe\u5ea6\u3092\u9ad8\u3081\u308b\u3053\u3068\u304c\u52b9\u679c\u7684\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u5165\u96fb\u4e88\u6e2c\u306f\u3001\u904e\u53bb\u306e\u5e73\u5747\u304b\u3089\u5c0e\u304f\u65b9\u6cd5\u3068\u3001\u5165\u96fb\u3068\u76f8\u95a2\u304c\u5f37\u3044\u4fc2\u6570\uff08\u5e83\u544a\u306e\u9732\u51fa\u91cf\u5897\u52a0\u306a\u3069\uff09\u3092\u7528\u3044\u3066\u7d71\u8a08\u5b66\u7684\u306b\u5c0e\u304f\u65b9\u6cd5\u304c\u3042\u308a\u307e\u3059\u3002<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">\u00a0\u6539\u5584\u7b56\u2463\uff1a\u4e00\u6642\u53d7\u4ed8\uff08\u30b9\u30ca\u30c3\u30c1\uff09\u5bfe\u5fdc\u3092\u884c\u3046<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\u4e00\u6642\u53d7\u4ed8\uff08\u30b9\u30ca\u30c3\u30c1\uff09\u5bfe\u5fdc\u3068\u306f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3078\u306e\u5165\u96fb\u304c\u96c6\u4e2d\u3057\u305f\u969b\u306b\u3001\u9867\u5ba2\u306e\u540d\u524d\u3084\u9023\u7d61\u5148\u306a\u3069\u3092\u805e\u304d\u51fa\u3057\u3001\u5f8c\u304b\u3089\u6298\u308a\u8fd4\u3057\u9023\u7d61\u3092\u3059\u308b\u5bfe\u5fdc\u65b9\u6cd5\u3067\u3059\u3002\u30b9\u30ca\u30c3\u30c1\u5bfe\u5fdc\u3092\u884c\u3046\u3053\u3068\u3067\u3001\u500b\u3005\u306e\u5165\u96fb\u3078\u306e\u5bfe\u5fdc\u6642\u9593\u3092\u5927\u5e45\u306b\u77ed\u7e2e\u3055\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u3001\u3088\u308a\u591a\u304f\u306e\u304a\u5ba2\u69d8\u304b\u3089\u306e\u53d7\u6ce8\u3092\u634c\u304f\u3053\u3068\u304c\u53ef\u80fd\u3068\u306a\u308a\u307e\u3059\u3002\u307e\u305f\u3001\u6298\u308a\u8fd4\u3057\u5bfe\u5fdc\u306f\u4f01\u696d\u5074\u306e\u30bf\u30a4\u30df\u30f3\u30b0\u3068\u306a\u308b\u306e\u3067\u3001\u696d\u52d9\u306e\u30b3\u30f3\u30c8\u30ed\u30fc\u30eb\u304c\u52b9\u304f\u3068\u3044\u3046\u3053\u3068\u306b\u306a\u308a\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 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href=\"https:\/\/www.nissen.biz\/support\/02callcenter-ivr\/\">IVR\uff08\u81ea\u52d5\u97f3\u58f0\u5fdc\u7b54\u30b7\u30b9\u30c6\u30e0\uff09\u3068\u306f\uff1f\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u5c0e\u5165\u3059\u308b\u30e1\u30ea\u30c3\u30c8\u3092\u89e3\u8aac \uff5c \u901a\u8ca9\u652f\u63f4\u30ce\u30fc\u30c8 (nissen.biz)<\/a><\/p>\n<h3><span style=\"font-weight: 400;\">\u6539\u5584\u7b56\u2465\uff1a\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u652f\u63f4\uff08\u4ee3\u884c\uff09\u30b5\u30fc\u30d3\u30b9\u3092\u5229\u7528\u3059\u308b<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\u81ea\u793e\u3067\u306e\u5bfe\u5fdc\u306b\u9650\u754c\u304c\u3042\u308b\u5834\u5408\u306f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u306e\u5c02\u9580\u696d\u8005\u306b\u3088\u308b\u4ee3\u884c\u30b5\u30fc\u30d3\u30b9\u3092\u4f9d\u983c\u3059\u308b\u3068\u3044\u3046\u306e\u3082\u624b\u6bb5\u306e1\u3064\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 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class=\"keni-link-card_wrap\"><blockquote class=\"keni-link-card\"><div class=\"keni-link-card_thumb\"><a href=\"https:\/\/www.nissen.biz\/casestudy\/target-service\/fulfillment\/call-center\/\"><img decoding=\"async\" src=\"https:\/\/www.nissen.biz\/support\/wp-content\/uploads\/2022\/03\/5-1.jpg\" width=\"150\" alt=\"\" loading=\"lazy\"><\/a><\/div><div class=\"keni-link-card_title\"><a href=\"https:\/\/www.nissen.biz\/casestudy\/target-service\/fulfillment\/call-center\/\">\u3010\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u652f\u63f4\u306e\u5c0e\u5165\u4e8b\u4f8b\u3011\u5b9a\u671f\u5f15\u304d\u4e0a\u3052\u7387\u3084\u89e3\u7d04\u6291\u6b62\u306e\u52b9\u679c\u306f\uff1f\/\u304a\u5ba2\u69d8\u306e\u58f0<\/a><\/div><div class=\"keni-link-card_url\"><cite><a href=\"https:\/\/www.nissen.biz\/casestudy\/target-service\/fulfillment\/call-center\/\">https:\/\/www.nissen.biz\/casestudy\/target-service\/fulfillment\/call-center\/<\/a><\/cite><\/div><div class=\"keni-link-card_desc\">\u30cb\u30c3\u30bb\u30f3LINX\u304c\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u3067\u3054\u652f\u63f4\u3057\u3066\u3044\u308b\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u3078\u3001\u5f0a\u793e\u3068\u306e\u53d6\u7d44\u306b\u3088\u308b\u6210\u679c\u3092\u7387\u76f4\u306b\u4f3a\u3044\u307e\u3057\u305f\u3002<\/div><\/blockquote><\/div>\n<p><span style=\"font-weight: 400;\">40\u5e74\u4ee5\u4e0a\u306e\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u904b\u55b6\u5b9f\u7e3e\u3092\u80cc\u666f\u3068\u3057\u3001\u7d4c\u9a13\u8c4a\u5bcc\u306a\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u3088\u308b\u8cea\u306e\u9ad8\u3044\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3092\u3054\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u304a\u5ba2\u69d8\u4f01\u696d\u306e\u69d8\u3005\u306a\u696d\u614b\u3001\u30b5\u30fc\u30d3\u30b9\u306b\u5408\u308f\u305b\u305f\u30aa\u30da\u30ec\u30fc\u30b7\u30e7\u30f3\u30cb\u30fc\u30ba\u306b\u5bfe\u5fdc\u3057\u3066\u304a\u308a\u307e\u3059\u306e\u3067\u3001\u3054\u8208\u5473\u306e\u3042\u308b\u4e8b\u696d\u62c5\u5f53\u8005\u69d8\u306f\u3001\u305c\u3072\u304a\u6c17\u8efd\u306b\u304a\u554f\u3044\u5408\u308f\u305b\u304f\u3060\u3055\u3044\u3002<\/span><\/p>\n<p><a href=\"https:\/\/nissen.biz\/cs\/customer02\/\"><img decoding=\"async\" src=\"https:\/\/www.nissen.biz\/support\/wp-content\/uploads\/2025\/05\/inbound_category_780x210.jpg\" alt=\"\" class=\"aligncenter\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; \u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3092\u904b\u55b6\u3059\u308b\u306b\u3042\u305f\u3063\u3066\u91cd\u8981\u306a\u6307\u6a19\u306e1\u3064\u306b\u300c\u5fdc\u7b54\u7387\u300d\u3068\u3044\u3046\u3082\u306e\u304c\u3042\u308a\u307e\u3059\u3002 \u5fdc\u7b54\u7387\u306f\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u3064\u306a\u304c\u308a\u3084\u3059\u3055\u3092\u8c61\u5fb4\u3059\u308b\u6307\u6a19\u3067\u3042\u308a\u3001\u3053\u308c\u304c\u4f4e\u3044\u3068\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u4f4e\u4e0b\u3092\u62db\u304f\u306a\u3069\u3001\u3055\u307e\u3056\u307e\u306a\u4e0d\u5229\u76ca\u304c\u751f [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":1118,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9,4],"tags":[74,67,68,66],"class_list":{"0":"post-1116","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-inbound","8":"category-call","9":"tag-kpi","10":"tag-67","11":"tag-68","12":"tag-66"},"_links":{"self":[{"href":"https:\/\/os3-282-30781.vs.sakura.ne.jp\/support\/wp-json\/wp\/v2\/posts\/1116","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/os3-282-30781.vs.sakura.ne.jp\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/os3-282-30781.vs.sakura.ne.jp\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/os3-282-30781.vs.sakura.ne.jp\/support\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/os3-282-30781.vs.sakura.ne.jp\/support\/wp-json\/wp\/v2\/comments?post=1116"}],"version-history":[{"count":24,"href":"https:\/\/os3-282-30781.vs.sakura.ne.jp\/support\/wp-json\/wp\/v2\/posts\/1116\/revisions"}],"predecessor-version":[{"id":2931,"href":"https:\/\/os3-282-30781.vs.sakura.ne.jp\/support\/wp-json\/wp\/v2\/posts\/1116\/revisions\/2931"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/os3-282-30781.vs.sakura.ne.jp\/support\/wp-json\/wp\/v2\/media\/1118"}],"wp:attachment":[{"href":"https:\/\/os3-282-30781.vs.sakura.ne.jp\/support\/wp-json\/wp\/v2\/media?parent=1116"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/os3-282-30781.vs.sakura.ne.jp\/support\/wp-json\/wp\/v2\/categories?post=1116"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/os3-282-30781.vs.sakura.ne.jp\/support\/wp-json\/wp\/v2\/tags?post=1116"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}